These Terms & Conditions govern the use of Grand Maison’s website, booking inquiries, payment links, residence reservations, and stay-related services.
Grand Maison International is operated by Grand Maison International Sdn Bhd,
Company Registration No. 202401034135 (1579983-A), with registered address at Officesuite 15-8, Menara 1MK, No.1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur Wilayah Persekutuan.
By using this website, submitting an inquiry, making a booking, or completing a payment, you agree to these Terms & Conditions.
Grand Maison provides serviced private residences, medium-term accommodation, long-term accommodation, corporate housing, and related stay management services.
Services may include furnished accommodation, stay support, housekeeping coordination, maintenance coordination, check-in assistance, and other residence-related services depending on the selected residence or package.
All prices displayed on the website are indicative unless stated otherwise.
Final pricing depends on:
Residence and unit type
Rental duration
Availability
Check-in date
Selected services
Applicable deposits, taxes, service charges, or administrative charges
Final payment amount will be confirmed before payment is made.
All bookings are subject to availability and approval by Grand Maison.
Submitting an inquiry or making payment does not automatically guarantee confirmation unless Grand Maison has issued a confirmation notice, booking confirmation, receipt, or agreement.
Grand Maison reserves the right to decline, cancel, or amend a booking if the residence becomes unavailable, information provided is inaccurate, payment is incomplete, or the booking violates house rules or legal requirements.
Payments may be collected through official payment links, bank transfer, payment gateway, invoice, or other approved payment methods.
Payments may include:
Booking fee
Reservation payment
Rental payment
Security deposit
Service charge
Housekeeping fee
Extension payment
Other stay-related charges
All payments must be made through official Grand Maison payment channels only.
Guests or tenants must comply with the applicable house rules, building management rules, tenancy terms, and Malaysian laws.
Grand Maison reserves the right to refuse check-in or terminate a stay if there is misconduct, illegal activity, property damage, unpaid charges, breach of agreement, or disturbance to other residents.
Guests or tenants are responsible for any damage, loss, missing items, additional cleaning, unpaid utilities, building penalties, or other charges caused during the stay.
Grand Maison may deduct such charges from the security deposit or request additional payment where applicable.
All cancellations and refunds are subject to the Grand Maison Refund & Cancellation Policy.
Refund eligibility depends on the payment type, booking status, cancellation timing, residence availability, and applicable agreement.
Grand Maison collects and processes personal data in accordance with its Privacy Policy.
Grand Maison shall not be liable for indirect losses, personal negligence, third-party service interruptions, building management issues, force majeure events, or circumstances outside reasonable control.
These Terms & Conditions are governed by the laws of Malaysia.
For questions regarding these Terms & Conditions, please contact:
Grand Maison International Sdn Bhd
Company Registration No.: 202401034135 (1579983-A)
Address: Officesuite 15-8, Menara 1MK, No.1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur Wilayah Persekutuan
Email: [email protected]
Contact / WhatsApp: +60189565857
Grand Maison International is operated by Grand Maison International Sdn Bhd
Company Registration No.: 202401034135 (1579983-A)
Registered Address: Officesuite 15-8, Menara 1MK, No.1, Jalan Kiara, Mont Kiara, 50480 Kuala Lumpur Wilayah Persekutuan
Operating Location: Kuala Lumpur, Selangor, Perak, Penang and Johor, Malaysia
Email: [email protected]
Contact / WhatsApp: +60189565857
Website: https://grand.maison/
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM